Non-Refund Policy

Thank you for shopping at Nzambi Creations. We appreciate your business and strive to provide high-quality digital files for your creative needs. Please review our non-refund policy carefully before making a purchase.

  1. Digital Products: Nzambi Creations specializes in digital products, particularly digital files. Once a digital product is purchased and the download link has been provided, the sale is considered final.

  2. No Refund Policy: We do not offer refunds on digital products, as there is no way to return or recover the downloaded files. All sales are final.

  3. File Preview: We encourage customers to review any available file previews, descriptions, and specifications before making a purchase. This ensures that the product meets your expectations.

  4. Compatibility: It is the customer's responsibility to ensure that their software and hardware are compatible with the purchased digital files. We provide information about file formats and compatibility on our website.

  5. Customer Support: If you encounter any issues with your purchased digital files, please contact our customer support team at support@nzambicreations.com. We are here to assist you and address any concerns you may have.

  6. Unauthorized Distribution: Purchased files are for personal or commercial use by the original buyer only. Unauthorized distribution, resale, or sharing of the files is strictly prohibited.

  7. Changes to Non-Refund Policy: Nzambi Creations reserves the right to modify or update this non-refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase on Nzambi Creations, you acknowledge and agree to abide by this non-refund policy. If you have any questions or concerns, please contact our customer support before completing your purchase.

Thank you for choosing Nzambi Creations for your digital creative needs.